Terms of Service
Effective October 31, 2026
These terms govern your use of HadCRM (the "service"). By creating an account or using the service, you agree to them. "Contractor" means a business that uses the service to run its work; "Client" means a Contractor's customer who uses the client portal or receives messages through the service.
1. The service
The service lets Contractors manage leads, estimates, proposals, contracts, scheduling, invoices, payments records, a public website, and communication with Clients. Agreements for the work itself are between the Contractor and the Client; HadCRM is not a party to them and does not perform any contracting work.
2. Accounts
You must give accurate information, keep your password secure, and are responsible for activity under your account and your team members' accounts. Tell us promptly at support@hadcrm.com if you suspect unauthorized access.
3. Contractor responsibilities
- Hold the licenses and insurance your work requires, and keep the information you show Clients accurate.
- Only record that a Client agreed to receive text messages when the Client actually gave that consent, and honor opt-out requests.
- Use the service in compliance with all laws, including consumer protection and privacy laws.
- Do not use the service to send spam or marketing texts, upload unlawful content, or attempt to access other Contractors' data or disrupt the service.
4. Text messaging program
Program: project notifications sent on behalf of the Contractor named in each message. Clients who opt in receive texts about their own project, such as request confirmations, proposals and contracts ready to review, scheduling and job status updates, and change orders awaiting approval. Message frequency varies by project. Message and data rates may apply. Reply STOP to cancel at any time; you will receive one confirmation and no further texts. Reply HELP for help, or contact support@hadcrm.com. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of any purchase. See our Privacy Policy for how phone numbers are handled.
5. Fees
Contractor subscriptions are billed at the price shown in the app when you subscribe, after any free trial. Fees are non-refundable except where required by law. We may change prices with at least 30 days' notice. Payments between Clients and Contractors are the Contractor's responsibility.
6. Your content
You keep ownership of the information and files you put into the service. You give us permission to host, process and display them only as needed to provide the service. You are responsible for having the rights to the content you upload, including project photos.
7. Suspension and termination
You may stop using the service at any time. We may suspend or close accounts that violate these terms or put the service or others at risk. After closure, you can request an export of your data within 30 days.
8. Disclaimers
The service is provided "as is" and "as available". Pricing templates and contract language are starting points, not legal, tax or professional advice; review them for your business and jurisdiction.
9. Limitation of liability
To the extent permitted by law, HadCRM is not liable for indirect, incidental or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.
10. Governing law
These terms are governed by the laws of the State of Georgia, USA.
11. Changes
We may update these terms. We will post the new version here and, for material changes, notify Contractors by email before they take effect.